Specific signage and wayfinding information for this space type is coming soon. Please refer to our Signage and wayfinding and Design and delivery resources pages for more general information.
Design
Description and context
- The following terms are used throughout this space type’s documentation:
- Exam Kiosk: A preinstalled workstation where a Red Hat exam can be taken.
- KoaLA: Standing for “Kiosk on a Laptop Architecture”, a single machine (laptop) that is equipped with a mouse, USB stick and external camera, with which students complete Red Hat exams.
- KoaLA Administrator: A Red Hat associate that assists the RHU team with the efficient and secure operation of an Exam Kiosk in a Red Hat office.
- Where is a KoaLA room required?
- Red Hat Learning determines which office locations should have a KoaLA space.
- In some markets, an onsite KoaLA space may not be needed; and individuals can complete their exam either as a Remote Exam or onsite within a non-Red Hat shared facility.
- When a KoaLA space is required within a Red Hat office, and it is only used by Red Hatters, the room can either be a dedicated space for exam taking, or a space that meets the requirements but is also used for other purposes (ex: a phone room). In this case, the room does not need to be lockable.
- When a KoaLA space is required within a Red Hat office, and it is used by both Red Hatters and external customers, it is preferred for the KoaLA space to be located in customer-facing space, such as by Reception. In this case, the room will need to be dedicated (used only for the exam) and secured/lockable.
- The exam is proctored remotely and can be cancelled at any time if the facility is not deemed to provide a secure location for testing. It is essential that these spaces are approved by the testing team (Red Hat Learning) prior to finalization. Please reach out to the Workplace Strategy and Delivery team for contacts in Red Hat Learning for space testing.
Design guidelines and standards
The items listed below are integrated into the architecture of the space. This information complements additional details listed on both the Workplace technology and Furniture and fixtures tabs.
Finishes
Refer to the Color and finishes page for additional information.
Acoustics
- All walls to go to deck with sound attenuation, acoustical ceiling tile ceilings with a minimum sound absorption of .75 and carpet flooring.
- Consider including acoustical wall panels and a white noise system.
Lighting
Lighting should enable the Proctor to see the exam taker’s face clearly.
To achieve desired lighting lux levels and color temperature, please follow these guidelines:
500 minimum lux levels
3000-4000K recommended CCT Values (Color Correlated Temperature).
In spaces with videoconferencing, use indirect, diffused, and evenly distributed lighting. Room lighting should be completely even across the field of view of the camera.
NOTE: The illuminance of lamps affects the color appearance and should be taken into consideration when planning CCT Values.
Mechanical, electrical and plumbing
| Quantity | Type | Location | Description |
|---|---|---|---|
| 4 (GWS) | Power | In-wall Behind the desk | Exam Kiosk Laptop/Equipment |
| 2 (IT) | Data | In-wall Behind the desk | Exam Kiosk Laptop/Equipment |
- For furniture power specification please refer to the Furniture and fixtures tab.
Specialty
Branding and signage
- A facilities kit will be provided by the certification team to the Red Hat office with approved branding for use/display within the space.
- It is preferred to not have any additional graphics or branding within the space as this provides opportunities for the tester to post or disguise notes.
Other
- The preference is for minimal to no glass walls or windows within space. There should be no open doors or windows, and windowless rooms are preferable. If there are windows, they should have shades, full-height opaque window film, or some other means of blocking visibility in or out of the room, especially the ability to see the laptop screen.
- Coordinate with local FacOps on preference for allocating a day-use locker for external exam-takers.
Workplace technology
Based on the requirements we received from the business, there are currently no Workplace technology requirements or standards for this space type.
If you have a business case or any requirements to add technology to this space type, please leave your feedback.
Furniture and fixtures
The items listed below are integrated into the furniture. This information complements additional details listed on both the Workplace technology and Design tabs.
| Quantity | Description and performance specifications |
|---|---|
1 | D4 | Freestanding height adjustable desk 60″ x 30″ (1.82 m x .914 m)
|
1 | Ergonomic task chair (note: exams can last anywhere between 2.5 to 4 hours) |
1 | Laptop storage | Please coordinate with the local FacOps and IT team to assess laptop storage necessity. |
Do not include:
- Whiteboards or writable surfaces
- Task lighting
Signage and wayfinding
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